1. Overview

Twisted Rootz NY (“we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, and protect your information when you visit our website or interact with our services.

By using this website, you agree to the terms outlined below.

2. Information We Collect

We may collect the following types of information:

a. Information You Provide

When you fill out forms, book services, or contact us, we may collect:

• Name

• Email address

• Phone number

• Appointment details

• Any other information you choose to provide

b. Automatic Data Collection

When you visit our website, we may automatically collect:

• IP address

• Device and browser type

• Pages visited

• Date and time of your visit

c. Cookies & Tracking

We may use cookies and similar technologies to:

• Improve your browsing experience

• Analyze traffic and usage

• Customize content

You can disable cookies through your browser settings at any time.

3. How We Use Your Information

We use your information to:

• Provide and manage our services

• Schedule and confirm appointments

• Respond to questions or requests

• Send updates, reminders, or promotions

• Improve our website and customer experience

• Comply with legal obligations

4. How We Share Information

We do not sell your personal information.

We may share information with:

• Service providers (e.g., booking systems, hosting, analytics tools)

• Legal authorities if required by law

• Trusted partners only when necessary to deliver services

5. Third-Party Services

Our website may use third-party services such as analytics tools or booking platforms. These providers may collect information according to their own privacy policies.

We are not responsible for third-party practices.

6. Data Security

We take reasonable measures to protect your information. However, no online system is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you

• Request corrections or updates

• Request deletion of your information

• Opt out of marketing communications

To make a request, contact us using the information below.

8. SMS & Communications

If you provide your phone number, you agree to receive:

• Appointment reminders

• Service updates

• Promotional messages (if applicable)

Details:

• Message frequency may vary

• Standard message and data rates may apply

• You can opt out anytime by replying STOP

9. Children’s Privacy

Our website is not intended for children under 13. We do not knowingly collect personal information from children.

10. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this Privacy Policy or your data, contact us:

Twisted Rootz NY
Email: info@twistedrootzny.com (update if needed)
Phone: (Your Business Phone Number)
Address: (Optional)

12. California Privacy Rights

Under the California Consumer Privacy Act, California residents have the right to:

• Request access to personal data

• Request deletion of personal data

• Know how their data is used

To submit a request, contact us using the details above.