1. Agreement to Terms

By accessing or using twistedrootzny.com, you agree to be bound by these Terms and Conditions (“Terms”).

If you do not agree with these Terms, please do not use this website or our services.

2. Services

Twisted Rootz NY provides services including, but not limited to:

• Hair care and styling

• Appointment booking and scheduling

• Customer communication via phone, SMS, or email

All services are subject to availability and may be modified or discontinued at any time without notice.

3. Use of Website

You agree to use this website only for lawful purposes. You may not:

• Use the site in any way that violates laws or regulations

• Attempt to interfere with the website’s functionality or security

• Use the site to transmit harmful or malicious content

We reserve the right to restrict or terminate access to anyone who violates these Terms.

4. Appointments & Cancellations

• Appointments may be required for services

• We reserve the right to reschedule or cancel appointments when necessary

• Clients should provide reasonable notice for cancellations (recommended: 24 hours)

• Missed appointments or late cancellations may result in fees

5. Payments & Refunds

• Pricing is subject to change at any time

• Payment may be required before or after services are provided

• Accepted payment methods will be displayed at the time of booking or service

• Refunds are issued at our discretion unless otherwise stated

6. Results Disclaimer

We strive to deliver high-quality results; however:

• Results may vary based on individual hair type and condition

• We do not guarantee specific outcomes

7. Intellectual Property

All content on this website, including:

• Text

• Images

• Logos

• Branding and design

is owned by Twisted Rootz NY and protected by applicable intellectual property laws.

You may not copy, reproduce, or use any content without written permission.

8. User Content

If you submit reviews, comments, or other content:

• You grant us permission to use, display, and share that content

• You confirm that your content does not violate any laws or third-party rights

9. Third-Party Links

This website may contain links to third-party websites. We are not responsible for:

• Their content

• Their services

• Their privacy practices

Use third-party websites at your own risk.

10. Limitation of Liability

To the fullest extent permitted by law, Twisted Rootz NY is not liable for:

• Any indirect, incidental, or consequential damages

• Loss of data, profits, or business opportunities

• Issues resulting from your use of the website or services

Your use of the website is at your own risk.

11. Disclaimer

All services and website content are provided “as is” without warranties of any kind.

We do not guarantee:

• Continuous or error-free operation of the website

• Accuracy or completeness of information

12. Indemnification

You agree to indemnify and hold harmless Twisted Rootz NY from any claims, damages, or expenses resulting from:

• Your use of the website

• Your violation of these Terms

13. SMS & Communications Terms

By providing your phone number, you consent to receive:

• Appointment reminders

• Service updates

• Promotional messages (if applicable)

Details:

• Message frequency may vary

• Message and data rates may apply

• You can opt out at any time by replying STOP

• For assistance, reply HELP or contact us

We are not responsible for delays or message delivery failures from carriers.

14. Privacy Policy

Your use of this website is also governed by our Privacy Policy. Please review it to understand how we collect and use your information.

15. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict of law principles.

16. Dispute Resolution

Any disputes arising from these Terms shall be handled as follows:

1. Attempt to resolve informally

2. If unresolved, disputes will be handled in the courts of New York

17. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Updates will be posted on this page with a revised effective date.

18. Contact Information

If you have questions about these Terms, contact us:

Twisted Rootz NY
Email: info@twistedrootzny.com (update if needed)
Phone: (Your Business Phone Number)
Address: (Optional)